GENERAL TERMS AND CONDITIONS

The general terms and conditions (GTC) contain information concerning your rights in accordance with the rules and regulations for contracts for remote sales and electronic business transactions.

1. AREA OF APPLICATION

These general terms and conditions (GTC) apply to all contracts between FREUDWERK, Matthias Scherzinger  and its customers.

2. CONTRACTURAL PARTNERS

The purchase contract comes into effect with FREUDWERK, Matthias Scherzinger. You are able to contact us concerning inquiries, complaints and objections on workdays from 8.00 to 17.00 o‘clock under telephone number +49 (0)176 96044860 as well as per email under info@freudwerk.com.

 

3. OFFER AND CONCLUSION OF THE CONTRACT

3.1   The display of the products in the online shop does not represent a legally binding offer but an invitation to submit an offer subject to a charge. All offers are valid „while supplies last“, provided nothing else is stated concerning the product. Otherwise errors are excepted.

3.2   By clicking the button „Complete Purchase“ (order incurring charges) you submit a binding declaration of intent to order the goods listed on the order page. The purchase contract is concluded when we accept your order by issuing an order confirmation per email after receipt of your order or when we perform the delivery after the order.

 

4. PRICES AND DELIVERY COSTS

4.1   The prices stated on the product page include statutory sales tax and other price components.

4.2   In addition to the prices stated a charge is taken for delivery. The shipping cost is clearly stated on the product page, in the shopping basket system and again on the order page.

 

 

5. DELIVERY

5.1   Delivery is restricted to delivery addresses within the European Union, Switzerland and Norway. A delivery to other countries is possible. Shipping costs and delivery times will be determined on request.

5.2   The delivery time as a rule is 4 to 12 weeks after receipt of your payment of the invoiced amount. In case of a higher order volume delivery time will be determined and you will informed by email. Should there be any variations in delivery times these are indicated on the respective product page. You will be informed about the exact delivery time in the order confirmation.

5.3   Should it not be possible to deliver the product ordered in time due to materials not being delivered to us on time or by production bottleneck you will be informed immediately. In such cases you are free to wait for the product ordered or cancel your order. In cases of cancellation any payments already received will be refunded without delay.

5.4   The delivery of the product takes place through a service provider or forwarder authorized by FREUDWERK, Matthias Scherzinger.

6. PAYMENT IN ADVANCE

6.1   As the goods – i.e. pieces of furniture – are manufactured individually for the customer we are only able to accept orders against payment in advance. For retailers the following conditions apply: The first three orders will be manufactured and delivered against prepayment. From the fourth order onwards, a deposit of 50 % of the order value will be required. The remaining 50 % will be invoiced at the time of delivery; they are payable within 10 days of receipt of the invoice.

6.2   In order to process the advance payment you will be advised of our banking details in the order confirmation and after receipt of payment delivery of the goods takes place under consideration of the afore mentioned delivery period. Payments can also be made via PayPal.

 

7. SETTING OFF AND RIGHT OF RETENTION

7.1   You possess a right of set off should your counter claims be justifiable on legal grounds or acknowledged by us in writing.

7.2   You are able to exercise your right of retention only when the claims arise from the same contractual relationship.

 

8. GUARANTY

Should there be a defect in the object purchased, then FREUDWERK, Matthias Scherzinger is liable for material damage in accordance with the applicable legal regulations.

 

 

9. LIABILITY

9.1   We have unlimited liability for damage to life, body and health in accordance with legal stipulations that are caused by a negligent or intentional breach of our obligations and those of our representatives or our sub contractors as well as for damage related to liability covered by the law of product liability. We are liable for damages not included in sentence 1 caused through intentional or gross negligent breaches of contract as well as malice by us, our legal representatives or sub contractors in accordance with the legal regulations. In this case liability for damages is limited to the foreseeable and usually occurring damages insofar as we, our legal representatives or our sub contractors have not acted intentionally. We are also liable to the extent of the guaranty of quality issued by us in respect of the goods or parts of the same. We are only liable for damage incurred due to a lack of a quality guaranty but not directly occurring to the goods when the risk of such damage is clearly covered by the guaranty of quality.

9.2   We are also liable for damage caused by ordinary negligence in so far as it concerns breach of contractual obligations, in cases where compliance is of particular significance for the fulfilment of the purpose of the contract. We are however only liable insofar as the damage is typically associated with the contract and is foreseeable.

9.3   Any more extensive liability is excluded without consideration of the legal nature of the claim enforced; this applies especially to tort claims or claims for compensation for wasted expenditure instead of performance.

9.4   Should our liability be excluded or limited then this also applies to the personal liability of our employees, workers, staff, representatives and subcontractors.